GRAPHIC DESIGN
CHECK OUT OUR PORTFOLIO!
A visual concept that we can take from your mind and bring to life in a CHIĆ custom graphic design that fits all your needs.
PORTFOLIO
OUR SERVICES
Album Artwork
Backdrops
Book Covers
Branding Materials
Brochures
Business Cards
Car Magnets
E-Banners
Invitations
Labels
Letterheads
Logos
Magazines
Media Kits
Menus
Moodboards
Music Video Frames
​Newsletters
Posters
Product Packaging
Promo Flyers
Promotional Advertising
Rate Sheets
Retractable Banners
Single Artwork
Snapchat Filters
Social Media Branding
T-Shirts
Tickets
Websites
INTERESTED IN WORKING WITH US?
Please fill out the project Inquiry form below.
PROJECT INQUIRY FORM
GOT ATTACHMENTS?
If your design requires any specific information, images or logos, simply submit them to our email address booking@alexanderlejo.com with your Project Title in the subject line after you submit the project inquiry form.
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NEED HELP?
No worries! Message us in the chat box below and we will respond as fast as we can. If your request is urgent, don't panic! We can also setup a brief phone call, just ask. We're here to help!
THE PROCESS
1) Submit Project Inquiry Form
Please fill out the form above, it will eliminate the constant back and forth emails regarding the design. This new process will also allow our clients to get their design files back faster!
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2) Submit Verbiage & Images
Once the Project Inquiry Form is submitted, we would need the verbiage and any images that goes onto the design that we're creating for you. DO NOT send any low resolution, blurry or pixelated images, as it will affect the visual outcome of the design. Your image files must be high quality, at least 300dpi minimum and in jpg, tiff, or png format. When sending your verbiage, all text must be typed in document form or within the body of the email. For any text that must be re-typed, will be charged a $40 fee. You can email your materials to booking@alexanderlejo.com, but make sure to include your Project Title in the subject line, it must be the same title as in the Project Inquiry Form.
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3) Pay Invoice From Square
Once your inquiry is received, we will create a custom invoice using the details provided in the Project Inquiry Form. The invoice will come from booking@alexanderlejo.com, using Square's invoicing system. When you receive the invoice, make the payment and we will begin working on your design as soon as the next available business day.
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4) Wait 5-7 Business Days
After receiving payment and beginning the design process, it takes up to 5-7 business days for completion of the first draft.
When the first draft is completed, you will receive an email with a watermarked preview of the design. If the first draft is not approved, we will make changes and send the second draft within the next available business day. Once it's approved, we will send high resolution files in 300dpi / .jpg format.
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5) Rejoice & Share Your Design! :)
Tag us on Instagram & Facebook when posting to automatically receive a 10% off discount towards your next graphic design booking! Must credit as follows (Graphic Design @alexanderlejomedia) and screenshot afterwards for proof upon next service booking to receive your discount.
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FAQ
Info. to Submit
All materials (text, images, logos, information, etc.) are needed before your project can begin. Electronic files may be delivered in the following format: Email, Word Documents, PDF, JPG, GIF, TIF. To ensure that all images are reflected in the sharpest manner, images must be sent in high resolution (minimum 300 dpi). All text supplied must be typed (DOC, TXT, or Email). There will be a $30 fee for text that must be typed by Alexander Le'Jo Media.
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Payment Process
All projects require a non-refundable deposit before the job can begin. NO EXCEPTIONS. Projects less than $500 require a 100% deposit upfront. Projects more than $500 require a 50% deposit prior to starting project. The final 50% must be paid upon completion of the project before we release the approved files and artwork. We accept payments via: Cashapp, Venmo and Square. A 3.9% surcharge will be applied to online invoices.
Revisions
Two rounds of revisions will be allowed for each project. A $30 fee will be added to the total for each additional revision.
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Turnaround Time
Graphic Design: 5-7 business days
Logo Design: 7-10 business days
Web Design: 8-12 weeks
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Expedite Service
2-3 Days: $50
1 Day: $100+
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Refund Policy
All deposits are non-refundable. A full refund is ONLY available within 24 hours if your project hasn't been started on and payment is cleared.
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Communication
We're based in New Orleans, Louisiana and can be reached directly via email, phone or google hangouts to assist you.